Knowledgebase
SecretSale @ ShopSampleSale > Returns Center > Knowledgebase

Ask a question:


Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Articles in this category:

 
Full Refund Return Policy
Return request must come within 7 days after merchandise delivery to obtain RMA for a full refund, less shipping costs. We ask that you respect our merchandise. If you decide to return it, please ret...
Partial Refunds
If you choose to return item(s) outside the 7 day full refund return window, and any item that does not have a RMA form and RMA Number, is not in its original condition, is damaged, or is missing part...
Self Return
If you choose to ship the item back to SecretSale@ShopSampleSale at your own expense, for return shipping, please use UPS, FedEx, or United States Postal Service with Tracking Service unless otherwise...
How Refunds Are Issued
Refunds are issued to the payment method used at the time of purchase. Under no circumstances, will we issue a credit without first receiving the merchandise in return. Payment Method Refund ...
Late Refund
If you haven't received a credit for your return yet, first check for your refund at the bottom of the order's summary page in Your Account.If your refund appears in Your Account, but you aren't seein...
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Late Refund 2011-10-24 02:53:39
 How Refunds Are Issued 2011-10-24 02:52:42
 Self Return 2011-10-24 02:51:33
 Partial Refunds 2011-10-24 02:36:12
 Full Refund Return Policy 2011-10-24 02:33:01